CheapOair was launched in 2005. They offer flights, hotels and rental cars. They guarantee a price match promise which means that they will match the price of a lower ticket within 24 hours. They offer a rewards program which gives customers the opportunity to redeem a discount on flights. You will also find a section called "Featured deals", which gives discounts upto 35%.
CheapOair has received many awards, including the Gold Stevie Award (Best Customer Service) and two International Service Excellence Awards. They are also featured in international publications. They are known for their customer-centric approach to customer service. There are many ways customers can reach staff including an email address, telephone number, and dedicated website. Customers can also use the online Help Videos to answer common questions. They can also signup for fare notifications to be notified when fares changes.
CheapOair also offers credit cards. CheapOair credit cards allow you to earn points every time you spend money on airfare. You can use these points to pay for your hotel stay or flight. The credit card provides many benefits including travel discounts, travel credit, or a policy of travel insurance. There will be a fee for vacation packages and hotels. But this fee can sometimes be waived for military members or seniors. You'll be notified of price increases via a color-coded and simplified interface. They also have a 'Self-Help Tools' section, which allows users to manage their billing, scheduling, and flight status. You can also request customer support through the 'Request Customer Service' section. This allows you to ask questions and get a specialist on your behalf.
CheapOair's customer-centric rewards program has been praised. Customers can earn a $25 discount for every friend they refer to the company. Double the points earned on a second booking. They also offer special rates, which include discounts up to 55% off hotel rates. You can also get a special rate for travel packages. CheapOair provides access to their Featured Deals section. This allows travelers to save up to 35% on hotel prices. The company also offers an 'Airfare Search" tool that allows travelers to search for as many as 450 airlines at once.
CheapOair uses large fonts and has a simple color scheme. The homepage lists available flight deals, and provides the option to book flights right from the website.