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Southwest Airlines Credit Card Reviews & Complaints



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Southwest Airlines is one among the most reliable and trusted domestic airlines. This American airline was established in Texas in 1979. Since then, it has expanded to over 100 locations across the United States. It is known for its excellent safety record as well as its perks. It provides in-flight entertainment and free checked bags. The airline also offers open seating, which allows passengers to choose their own seats while they board.

Southwest Airlines offers four types fares. There is no fee for a change on all fares, and it offers a refund for the difference. The airline also offers an earlier check-in option, which lowers your boarding delay. The airline also offers free snacks on domestic flights. The airline also offers free beverages.

Southwest Airlines has a fantastic customer service team. Southwest employees are generally friendly and helpful. However, there are some things that could improve on Southwest's service. It is worth considering hiring more employees, particularly in the area of customer service. Not many Southwest flights are available on third-party search websites.


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Southwest Airlines also has an excellent change policy. Southwest Airlines offers a great change policy. For instance, you can opt for an "EarlyBird" Check-In which automatically assigns a boarding time to you 36 hours prior to your flight. You can also choose to upgrade your boarding position, or simply select your seat upon boarding. Southwest also offers Companion Passes that allow you to bring a companion along. Southwest offers the Rapid Rewards program which allows you accumulate points that can then be redeemed to receive discounts on future flights.


Southwest offers two free checked bags in addition to all these benefits. The airline does not offer first-class seats. However, the airline offers seats in its Business Class which are comfortable and provide ample elbow and knee room.

Southwest Airlines has a website that is great. It is simple to use, and you can book your tickets by clicking the "Book" button. It also has a "Low Fare Calendar" that allows you to see the cheapest flight combinations for upcoming dates. You can also see the "Local" or "International" tabs that will give you an idea about which cities you could fly to from your current location.

Southwest Airlines also offers free snacks when you fly domestically. They are also the only airline that provides in-flight entertainment. They have a strong customer service team. They also have a well-designed website.


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Additional perks include complimentary entertainment in the cockpit and a Companion Pass that allows one person to fly free. They also offer special fares to military members and two bags policies. They do not service Alaska, Vermont Delaware, West Virginia, and Delaware.

Southwest Airlines also boasts a strong safety record. The airline has only had two passenger deaths since the 1970s. It is also one of the safest airlines in the world.


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Southwest Airlines Credit Card Reviews & Complaints