Google Customer Reviews is a free service that allows businesses to collect and display customer feedback. The reviews can help shoppers make better buying decisions and are one way that a business can stand out from the crowd in search ads.
You can display the Google Customer Reviews badge on your website or use the Google App to automatically insert a customer review badge into your store. This badge will let customers know how great your company is.
Easy to add the Google Customer Review button to your website. You will need to add the Customer Review snippetcode code to your store's transactions page in order for it to work. The snippet will be sent to customers when they make a purchase. The survey will give the customer a rating, and a thankyou message. Alternatively, you can display the badge on other areas of your site as well.
Google Customer Review is not tied to specific products, unlike Product Ratings. It is similar to Google's Seller ratings system. A lot of star ratings will improve your online credibility, and make you products more visible to the internet’s most discerning shoppers.
Your decision on whether or not Google Customer Reviews will improve your sales is entirely up to the individual. Many sellers report that the program has helped increase their traffic. Also, repeat customers are more likely when you get a positive rating. It's important that you pay attention to reviews. Be sure to respond to them in a timely fashion.
Negative reviews should be encouraged, but it's important that you are careful about what you say. If you aren't sure how to handle a customer complaint, you can look to your social media accounts and customer service channels. Google Support can also be useful. In your email signature, include the link to help spread information about your business.
It doesn't matter why a customer reviews you, you should still be thankful. It's not as important to get positive reviews than negative ones. So it's smart to thank your customers for their time. Even a small thank-you can go a long distance in turning prospects and customers into loyal ones.
You should not neglect the Google Customer Reviews program's nitty gritty. You need to be aware of certain policies that can lead to a badge re-do or the end of the program entirely.
The key to using the Google Customer Review program is to have a strategy for collecting and publishing your reviews. Once you have set up your Google Customer Reviews account and installed the code, it will take a few days for the programme to start collecting data. This process can take from 60 to 90 minutes for some merchants.