The Trustpilot for Business website hosts reviews about businesses around the world. Almost 1 million new reviews are posted each month. The site allows consumers to leave reviews and businesses can pay for it. It features an easy-to use interface that assists businesses in improving customer service. It also includes a consumer verification tool and guidelines for writing reviews.
Review platform
Trustpilot is an online review platform that helps businesses share their customer reviews with customers. It is free to use but can be paid for by brands who want to enhance their business. Its features include the ability to send review invitations, manage ratings and feedback, and multiple widgets to help employees share customer reviews. It offers analytics, a/b testing and Google+ badges that can be used to help improve sales and service.
The account creation process is easy and takes less that five minutes. The system will assign a matching email address to the business after successful registration. The account holder then has access to their business dashboard. This shows recent reviews. The system will notify them by email when new reviews have been posted so they can respond to them quickly.
Integrates with Zendesk
It is possible that you are wondering which integrations work best with Zendesk. There are thousands upon thousands of integration options. Many of these apps can improve customer support. ClickUp is an app that allows teams to share work. It allows you easily to track tickets and efficiently resolve them.
Another option is the AnswerForce-Zendesk Integration. You can record customer chats from one location and create tickets in Zendesk. This integration makes customer care easy and convenient and helps you expand your business. You will be able to receive customer queries via the integration and then respond quickly.
Has consumer verification tool
The global review site Trustpilot for business has introduced a new tool to help verify the identities of customers. The tool is free and only requires a government-issued ID photo and a selfie. Businesses have the option to remain anonymous. Verified consumers will be recognized with a badge.
Trustpilot's consumer verification tool is not the only feature. Trustpilot also has features that allow companies to verify their reviews. You can check whether the reviews have been paid for or if they were written by real people. Paid reviews might be from one business or a limited number of businesses in the same market. These reviews may be fake, poorly written or created by bots. Trustpilot has the ability to report reviews that are in violation of its rules.
Guidelines for writing reviews
Here are some guidelines for writing Trustpilot reviews. Try to be as detailed as possible in your review. Be specific about what made your experience memorable and what you liked about it. Use positive words and avoid harsh language that could offend others.
Upload at least one photograph if possible. Photos can help potential customers get a first impression of your establishment. This may influence their decision.
Benefits for businesses
Trustpilot is a great way to gather feedback from customers. It helps you gain a deeper understanding about your customers and help you identify areas that could be improved. It notifies key personnel within a company of reviews so that they can be notified. It can help you to build brand pillars. Trustpilot integration can increase revenue by up to 44%, according to studies.
Trustpilot is available for free to businesses. Potential customers can search for companies on the site and, if they are satisfied with their results, they can get in touch. Trustpilot can be a great place to start your SEO. Google and other search engines are fond of inbound links from other websites. A mention on a third party site can help a business rank higher.