A well-written and received client review is one of the best forms of marketing. This kind of feedback is particularly valuable for vendors and service providers. Although it may seem surprising, customers are more inclined to trust companies with good reviews online than those with bad ones. You can get an edge over your competition by implementing a solid customer reviews program and making the most of the feedback that you receive.
There are several options. You can also send a text message, or a push notification. The latter is a form of instantaneous communication that can make prompting a review go a lot smoother. You can make the most of client reviews by encouraging feedback and reminding customers.
The best way to collect reviews is to simply make the process as easy as possible. You could create a special email address for reviews. A simple email signature link can be added to your mix to allow you to choose whether to respond to all review-related mails or to only those that contain a review. You can also add the review badge to your website.
Sending out push notifications is another good way to solicit customer feedback. These messages appear in the browser as a simple alert style message. These messages can be used to remind your customers to leave a review. You can also ask your customers to leave reviews via their smartphone or another mobile device.
Birdeye is an online tool that manages client feedback. It can be used to provide a comprehensive view of your clients. With a single account, you can scan listings across dozens of sites. Moreover, the company also offers a suite of automated tools that are designed to help you improve your online presence in real time. These tools can be used by any photographer, business owner or aspiring entrepreneur.
You can also send an email blast to your customers, or a personal email to customers asking them to write a review. These methods are more expensive, but you'll find they work better in the end. You can also try out different message templates or email services to find which one is best for your needs. MailChimp can automate your email to make sure you're delivering the right message at the right time to the right people. Sending a review request via SMS is another option.
A photographer must have a client review. A well-constructed, well received review can make a difference and happy customers will give you feedback.