LightInTheBox is an internet store that sells a variety LED lighting options including bulbs and dimmers. LightInTheBox delivery times can be a little longer than those of brick-and–mortar stores. LightInTheBox remains a legitimate company, despite the slower delivery times. However, the company's warranties are often very light and may not provide much recourse after 30 days.
7.393 reviews
Light In The Box's shipping time is often the focus of customer reviews. This can especially be true for wigs. Many consumers complain about the length of processing time, and in some cases have asked for refunds or returns. The company is currently shipping from warehouses in China.
Overall, LightInTheBox has a 3.5-star rating from 549 qualified reviewers. While most customers are happy, some have had issues with customer service. They may also ship incorrect sizes and have a confusing website. Their catalog is affordable and most customers are satisfied with their products.
Customer satisfaction
Customers are not satisfied if you go beyond the call of duty. Instead, you can use the energy that you expend on customer delight to do other things. CES can be a good tool to measure customer loyalty. Using the appropriate metrics will help make CES a more effective strategy.
Multi-factor data is necessary to accurately measure customer satisfaction. This requires creativity, as well as the ability to analyze data. Each metric is not perfect. Customer satisfaction can only be measured by the combination of all data.
Shipping methods
LightInTheBox products ship at different rates depending on which shipping method you use and where you live. The average shipping cost for LightInTheBox products is about 5 dollars. Shipping costs are affected by many factors, such as the destination and weight of the shipment, as well as delivery time. International shipping can take anywhere from 10 to 20 working days to arrive. Choose Express Delivery or Priority Mail to get your LightInTheBox products faster.
USPS is the best choice to ship small packages. The USPS offers several shipping options, including First Class Mail or Priority Mail. Priority Mail, which is suitable for light packages with a weight of less than 13 ounces, is the most economical option. Shipping distance is also important.
Return policies
Light in a Box has a return policy that is suitable for you. It will be obvious that the return policies vary depending on which product they are. A defective or damaged item, for example, may not be returnable. An expensive item might not be returnable.
The return policy for Light in a Box products is straightforward. Return it to us if you aren't satisfied with your purchase. The retailer will refund the purchase price, less shipping costs. You can also return items within seven day of receiving them provided that they are unworn, unwashed and in the original packaging. Returns must also include a Return or Exchange form.
Legitimacy
Light in a Box is a company that sells electronic gifts and fashion accessories to consumers worldwide. The company has a solid reputation and sells many quality products. However it has also faced complaints from customers. These include complaints about unsatisfactory customer service, ineffective chat systems, and slow shipping. Customers have also complained that Light in a Box products are not as described. After sales technical support is also said to be poor.
Read real customer reviews to make informed buying decisions. These reviews can help you determine if the product is worth your time. Only customers who have bought the product can leave reviews. Positive reviews indicate that the product is worth purchasing, while negative reviews suggest it is not. I recommend purchasing items with 70 reviews or more and a star rating of at least 4.7 stars. LightInTheBox also has a return policy. In many cases, the return process is difficult and costly.